Downloading Stuff from MSDN subscription onto Win2003

Was having trouble downloading stuff from our MSDN subscription…  Solution?  Install FTM:

http://transfers.one.microsoft.com/ftm/default.aspx?target=ts

You also should add the site to trusted, but, if you do that, shouldbe smooth sailing.

Now, since I am with the MSDN concierge, might as well find out:

Q:  How do I mount the ISO files without downloading 3rd party packages or burning discs.  Since MSDN is all ISOs…

A: http://en.wikipedia.org/wiki/Daemon_tools
And download it from its home page:
http://www.daemon-tools.cc/dtcc/download.php

Q: Why is my outlook atrociously slow, locking up my computer for minutes at a time and, occasionally freezing?

Q: My outlook indexing is broken – doesn’t find what I need when I do search.  How do I fix this?

A: Of no help.  Suggested I contact support:

https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10162&gprid=422192

Q: I can’t install SQL Server SP2 on my laptop.  Why?

A: Try downloading manually from  http://catalog.update.microsoft.com/v7/site/Search.aspx?q=948109  Have I tried it?  Not yet.

 

Nikita’s LJ Tags: Windows 2003, SQL Server, Microsoft

 

Here is the full transcript:

12:25:43 PM Nikita

Initial Question/Comment: How do I download things using my MSDN subscription on Win2K3? Right now IE blocks the downloads!!!

12:25:49 PM System

https://msdn2.microsoft.com/subscriptions/manage/default.aspx

12:26:04 PM System

Annie has joined this session!

12:26:04 PM System

Connected with Annie

12:26:08 PM Nikita

Hey Annie

12:26:13 PM Annie

Thank you for contacting the MSDN Online Concierge. Please give me a moment while I review your question, Nikita.

12:26:20 PM Annie

Hi Nikita.

12:26:24 PM Nikita

I gotta tell you, MSFT is giving me all sorts of grief… this is just part of it

12:27:38 PM Annie

You would like to download Windows Server 2003 with your MSDN benefits, right?

12:27:52 PM Nikita

Yes

12:28:05 PM Nikita

except I keep getting messages that the download is blocked

12:28:13 PM Nikita

if you’d like, I can quote verbatim

12:28:36 PM Annie

Have you checked the settings of your pop up blocker?

12:28:59 PM Nikita

Are you familiar with the problems of download MSDN stuff on Win2K3?

12:29:14 PM Nikita

Do you know what message Windows displays?

12:29:25 PM Annie

Try me.

12:29:33 PM Annie

May I have the error message?

12:30:27 PM Nikita

I would hope you would, since you are MSFT support and all. But here you go: "There was an error launching File Transfer Manager. If you are running …. or Windows Server 2003 with Service Pack 1, this installation may have been blocked. If the gold IE…"

12:30:53 PM Nikita

BTW, tried turning off the pop-up blocker. Doesn’t help

12:31:24 PM Nikita

It looks like FTM can’t start. And IE doesn’t let me adjust ActiveX security settings

12:31:46 PM Nikita

(Yes, the site is now running as a trusted site)

12:32:08 PM Annie

Thanks for the information, Nikita. You may need to check if your FTM the latest version, please refer the following link:
http://transfers.one.microsoft.com/ftm/default.aspx?target=install
Current Version Info
Version: 5.0.0.32

12:32:24 PM Nikita

(BTW, I prefer "try me" rather than the longer versions 😉 )

12:33:05 PM Annie

Okay..thanks. Is your FTM the latest version?

12:33:24 PM Nikita

Downloading MSI

12:33:45 PM Annie

Okay, take your time please.

12:33:52 PM Nikita

Uhm… maybe not. It’s not doing anything.

12:34:36 PM Nikita

Guh…

12:34:41 PM Nikita

Tried to download, and it’

12:34:55 PM Nikita

s popping up the bar. I click it, say "Download file" and…

12:34:57 PM Nikita

nothing happens

12:35:04 PM Nikita

no fireworks, no fanfare, nothing

12:35:32 PM Nikita

I am almost about to install Firefox

12:35:36 PM Nikita

but that would just be lame

12:35:49 PM Nikita

being unable to install MSFT stuff using MSFT browser? Kinda ridiculous, no?

12:36:02 PM Annie

Thanks for trying, Nikita. Please refer the FTM troubleshooting page, I think you may get some hints:
http://transfers.one.microsoft.com/ftm/default.aspx?target=ts
I am using Internet Explorer and I keep getting error "There was an error launching File Transfer Manager" when I try to initiate a transfer. How do I fix this?

12:36:32 PM Nikita

ok, trying

12:37:33 PM Nikita

ok, now, magically, it downloads

12:37:40 PM Nikita

(FTM)

12:38:07 PM Annie

That’s a good step.

12:38:24 PM Nikita

Yay!

12:38:27 PM Nikita

Download

12:38:28 PM Nikita

s

12:38:42 PM Nikita

OK, since we are here together forever (joking), can I ask you some other questions?

12:39:06 PM Annie

So you can download Windows Server 2003 right now?

12:39:11 PM Annie

Sure.

12:39:31 PM Nikita

I can download VSS, which is what I was trying to download in the first place.

12:40:50 PM Annie

Glad to know that this download issue is fixed. May I know your "other questions"?

12:40:52 PM Nikita

OK, question # 1. If I have an ISO that I am downloading now

12:41:06 PM Nikita

How can I use this ISO without actually burning a disc

12:41:06 PM Annie

Yes?

12:41:11 PM Nikita

Is there a way to mount it?

12:41:21 PM Annie

Sure, one second.

12:41:50 PM Nikita

Thanks

12:43:11 PM Annie

You may use DAEMON Tools which is a good disk image emulator and optical disc authoring program for Microsoft Windows.
You may refer the introduction of it from WIKI:
http://en.wikipedia.org/wiki/Daemon_tools
And download it from its home page:
http://www.daemon-tools.cc/dtcc/download.php

12:43:16 PM Annie

It’s easy to use by the way.

12:43:49 PM Nikita

Bah, lame. I was hoping MSFT would have something MSFT based

12:44:07 PM Nikita

What if my company policy doesn’t allow anything but the mighty MSFT?

12:45:42 PM Annie

I’m sorry that Microsoft doesn’t have such products, Nikita.

12:45:55 PM Nikita

Please note my complaint – this shoudl be part of the OS

12:46:01 PM Nikita

Anyway, next quesiton;

12:46:13 PM Nikita

Why is my outlook atrociously slow, locking up my computer for minutes at a time and, occasionally freezing?

12:46:18 PM Nikita

Any solutions?

12:47:11 PM Annie

Microsoft should leave other companies space to grow if you can understand, sometimes we can’t just produce all kinds of software:)

12:47:36 PM Annie

May I know the version? Is it Outlook 2003 or 2007?

12:47:56 PM Nikita

Yeah, but then you shouldn’t distribute stuff as ISO images

12:48:16 PM Nikita

2007

12:48:33 PM Annie

I’m sorry, Nikita.

12:48:45 PM Nikita

As you damn well should be!!!!!!!

12:48:46 PM Nikita

Kidding

12:49:07 PM Annie

Okay, and what did you do before it freezed?

12:49:37 PM Nikita

I know you personally made sure that, just in case the user is successful downloading, tthey can’t use the ISO.

12:49:47 PM Nikita

It freezes occasionally when doing send-receive

12:50:03 PM Nikita

it’s as if Outlook runs in a single thread and, when it does send-receive, I can’t do anything

12:50:11 PM Nikita

and sometimes it never leaves the send-receive mode

12:50:14 PM Nikita

(On Vista, btw)

12:50:42 PM Annie

Thanks for the information, Nikita. I will try my best to search the Microsoft web site to see what I can locate for you. If I am unable to find something quickly, we can talk about what other options you have for support.

12:51:29 PM Nikita

OK, can’t download the daemon

12:52:30 PM Nikita

"Your current security settings do not allow this file to be downloaded"

12:52:51 PM Nikita

BTW, you should fix the chat window too – it is bigger than the frame that contains it

12:53:16 PM Nikita

I can send you a screenshot if you like

12:53:38 PM Annie

You may need to check your security setting so that you can download DAEMON Tools.

12:53:53 PM Nikita

Can’t modify thenm

12:53:59 PM Annie

I’m sorry for the chatting window if it caused you inconvenience.

12:54:11 PM Nikita

It’s ok… least of my problems

12:54:21 PM Nikita

although if I used the mouse to click Send, it would be a real pain

12:54:44 PM Annie

May I know if you have any anti-virus program running on your Vista? It might be the reason you Outlook 2007 freezes when doing send/receive operation.

12:54:58 PM Nikita

Nope

12:55:26 PM Nikita

Wow. Daemon rebooted the server… ok, interesting

12:55:42 PM Nikita

it’s a good thing this is an application server that’s not our production machine.

12:56:09 PM Annie

As far as I know virus scanners are a known cause software causing send/receive issues. Please give me another moment to do further research for you. Thanks for your patience in advance, Nikita.

12:56:19 PM Nikita

Sure, thanks

12:56:51 PM Nikita

BTW, Annie, can you please not follow protocol with long statements? I like the "try me" statements much more than paragraphs 🙂

12:57:47 PM Nikita

Also, while you are at it, search doesn’t work properly in Outlook either – looks like contents are not correctly indexed.

12:57:49 PM Annie

Okay…thank you for relaxing me:)

12:57:54 PM Nikita

My pleasure 🙂

1:00:39 PM Annie

Nikita, I’m sorry that I didn’t locate any more specific information of your issue.

1:00:59 PM Nikita

Didn’t really expect you to…

1:01:10 PM Nikita

looks like just archaic architecture

1:01:15 PM Nikita

what about the indexing?

1:01:20 PM Annie

However you may contact technical support for further assistance.

1:01:33 PM Annie

Neither.

1:01:37 PM Annie

I’m sorry.

1:01:39 PM Nikita

😦

1:01:49 PM Annie

😦

1:02:04 PM Nikita

is there an email I can use? Preferably with someoen who actually knows what’s going on and is not going to ask me to reboot much computer 3 times? (reference: http://www.thewebsiteisdown.com)

1:02:05 PM Annie

Would you like me to locate you the number of technical support?

1:02:32 PM Nikita

email would be better

1:02:44 PM Annie

May I know which country you are located?

1:02:48 PM Nikita

US

1:02:49 PM Nikita

Boston

1:04:30 PM Annie

Thanks, Nikita, you may refer the following link for the support options:
https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=10162&gprid=422192
You can start an email support request there.

1:04:45 PM Nikita

Uh… may be

1:05:18 PM Nikita

OK, one more

1:05:35 PM Annie

Sure..

1:05:59 PM Nikita

Windwos Update keeps failing on KB948109

1:06:11 PM Nikita

Security Update for SQL Server 2005 Service Pack 2

1:06:19 PM Nikita

Moreover, this is happening on multiple computers

1:06:27 PM Nikita

I have SQL Server Express set up

1:06:50 PM Annie

One second.

1:09:31 PM Annie

Nikita, you may need to download it manually from here:
http://catalog.update.microsoft.com/v7/site/Search.aspx?q=948109

1:11:10 PM Annie

Is that OK?

1:11:51 PM Annie

Nikita, are you still with me?

1:13:16 PM Annie

Actually I should have been off duty 10 minutes ago:)
I haven’t received a response from you in some time. Would you like to continue our conversation? If not, I will go ahead and close this session.

1:13:57 PM Annie

Thank you for using the MSDN Online Concierge. We are open 24 hours a day, seven days a week. Please feel free to come back again.

1:14:01 PM System

Annie has left this session!

1:14:01 PM System

The session has ended!